Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges depend on your location and the total value of your order. Here’s how it works:
✅ Free Shipping: Orders above £50 qualify for free standard delivery.
✅ Standard Shipping: For orders below £50, a flat rate of £4.99 applies.
✅ Express Shipping: Available at an additional cost based on your region (calculated at checkout).
We’ll always show your exact delivery cost before you confirm your order—no hidden fees, no surprises.
We offer secure and convenient payment options for a smooth shopping experience. You can pay using:
✅ Credit & Debit Cards: Visa, MasterCard, American Express
✅ Digital Wallets: PayPal, Apple Pay, Google Pay
✅ Bank Transfers: Available for select regions
✅ Buy Now, Pay Later: Options like Klarna or Afterpay (where supported)
All transactions are encrypted to ensure your security. At checkout, you’ll see all available payment methods for your region.
Delivery times depend on your location and the shipping method you choose:
✅ Standard Shipping: Typically 3–7 business days
✅ Express Shipping: 1–3 business days for most regions
✅ International Shipping: 7–14 business days, depending on customs and destination
Once your order is shipped, you’ll receive a tracking link to monitor your delivery in real time.
Absolutely. At Lediphin, your security and privacy are our top priorities. We use industry-standard SSL encryption to protect all transactions and sensitive information.
✅ Secure Payment Gateways: Your payment details are processed through trusted providers and never stored on our servers.
✅ Data Protection Compliance: We adhere to GDPR and other international privacy regulations.
✅ Safe Browsing: Our website is regularly monitored and updated to prevent unauthorized access.
You can shop with confidence knowing your personal data is always safe with us.
Once you place your order, here’s what happens step by step:
✅ Order Confirmation: You’ll receive an email confirming your order details.
✅ Processing: Our team prepares your items and packages them securely.
✅ Shipping & Tracking: Once shipped, you’ll get a tracking link to monitor delivery in real time.
✅ Delivery: Your order arrives at your doorstep within the estimated time frame.
If you have any questions during the process, our support team is always here to help.
Yes! As soon as your order is confirmed, we’ll send an invoice to your registered email address. You can also download it anytime from your Lediphin account under Order History.
All invoices include order details, payment confirmation, and tax information for your records.
Send us an email
Emails us at Support@lediphin.com